Lockouts don't wait. The locksmith who quotes, dispatches and confirms within 5 minutes wins the job — every time. Here's the workflow.
Minute 0–1: Answer and qualify
Capture postcode, lock type (UPVC / mortice / euro), whether keys are inside, and whether the customer can pay on completion. AI voice agent handles this 24/7 if no human picks up.
Minute 1–2: Auto-quote
Use a pre-built price book: standard lockout, snapped cylinder, mortice pick, after-hours surcharge. Quote goes out by SMS/WhatsApp with a payment link.
Minute 2–3: Dispatch the nearest locksmith
Live GPS shows which engineer is closest. One-tap assign; the engineer gets the job, address, customer notes and "on the way" SMS fires automatically.
Minute 3–5: ETA confirmation
Customer gets live ETA. Engineer arrives, completes job, captures photo + signature, takes payment on-site (Apple/Google Pay).
Post-job
Invoice and review request fire automatically. The call, job, invoice and review are all tied to the original marketing source.
See the locksmith industry page and product tour.
This topic is covered in full in our main guide: read the complete walkthrough.