Appliance repair software that keeps the diary and the parts in order
Most appliance jobs live or die on two things: getting the right engineer to the door and having the right part in the van. Tryoup handles the call, the booking, the job sheet with model and serial details, the parts order and the invoice — in one place.
- Every call answered and booked, day or night
- Model, serial and fault notes saved against the address
- Parts ordered from inside the job
- Warranty and chargeable work kept apart
- Photos and signatures on the job sheet
- Card payment taken before the engineer leaves
Built around appliance repair work
Appliance history by address
Every previous visit, fault code and part fitted sits on the customer record, so the next engineer starts informed.
Model and serial capture
Engineers scan or type the model and serial on site, so parts are ordered against the right machine first time.
Warranty vs chargeable
Mark a job as manufacturer warranty, extended cover or chargeable, and the paperwork follows the right route.
Parts ordered from the job
Order the part while standing in the kitchen and have it sent to the customer's address or your unit.
Return visit scheduling
Book the fitting visit before you leave and the customer gets the confirmation straight away.
On-site payment
Take the card payment or send a payment link the moment the repair is signed off.
How a job runs
- 1
The call comes in
Answered day or night, the details captured and the job created.
- 2
The work is dispatched
Sent to the right person with everything they need on their phone.
- 3
The job is done
Job sheet, photos and signature completed on site.
- 4
The invoice is paid
Invoice out immediately, card payment or payment link straight after.
Frequently asked questions
- Can engineers see the appliance history before they arrive?
- Yes. Previous visits, fault notes, parts fitted and photos are attached to the address and open in the mobile app.
- Does it handle warranty work separately from chargeable jobs?
- Yes. Each job is tagged, so warranty claims and customer invoices are produced from the same job sheet without mixing them up.
- Can we order parts without leaving the job?
- Yes. Parts can be ordered from inside the job and delivered to the customer's address or your base.
Keep reading
Related features and guides
Appliance repair: finish the job in one visit- AI Voice AgentAnswers every call, takes the details and books the job.
- Scheduling and dispatchOne board for the day's work, drag and drop to reassign.
- Invoicing and paymentsInvoice on site, take the card payment before you leave.
Van stock and stopping second visits- Improve first-time fix rates
See it running on your own jobs
Book a 30-minute walkthrough and we'll set it up around the way your team already works.