Alarm and CCTV software for installs, maintenance and call-outs
Security work is part project, part ongoing service. Tryoup keeps the site survey, the install, the equipment record and the yearly maintenance visit on one system, with call-outs dispatched to whoever is nearest.
- Site surveys with photos and equipment lists
- Installs scheduled with the right engineers
- Equipment recorded per site with serial numbers
- Maintenance contracts and annual checks
- Call-outs dispatched to the nearest engineer
- Service records kept for every site
Built around security, alarms and cctv work
Site surveys
Record camera and sensor positions, cabling routes and access notes, then quote from them.
Installation projects
Plan multi-day installs, assign engineers and track progress with photos.
Asset records
Every panel, camera and sensor is logged against the site with model and serial numbers.
Maintenance contracts
Annual and quarterly service visits are scheduled ahead and billed on a cycle.
Emergency call-outs
Faults are triaged, prioritised and sent to the nearest engineer with site access details.
Service history
A full history per site makes handovers, audits and renewals straightforward.
How a job runs
- 1
The call comes in
Answered day or night, the details captured and the job created.
- 2
The work is dispatched
Sent to the right person with everything they need on their phone.
- 3
The job is done
Job sheet, photos and signature completed on site.
- 4
The invoice is paid
Invoice out immediately, card payment or payment link straight after.
Frequently asked questions
- Can we keep an equipment record per site?
- Yes. Panels, cameras and sensors are logged with model and serial numbers against the site.
- Does it handle maintenance contracts?
- Yes. Recurring service visits are scheduled and billed automatically.
- How are out-of-hours faults handled?
- Calls are answered around the clock, triaged and dispatched to the on-call engineer.
Keep reading
Related features and guides
Security and CCTV installs: survey to signed handover- AI Voice AgentAnswers every call, takes the details and books the job.
- Scheduling and dispatchOne board for the day's work, drag and drop to reassign.
- Invoicing and paymentsInvoice on site, take the card payment before you leave.
Growing a security and alarm business
Asset tracking and equipment lifecycle
See it running on your own jobs
Book a 30-minute walkthrough and we'll set it up around the way your team already works.